IT Support Tech

Under general supervision of the IT Systems Administrator, The IT Support Technician performs skilled work in the installation, diagnoses, repair, and maintenance of a variety of microcomputers and

related peripheral equipment, including printers. Assist employees with IT systems operation and basic maintenance; provide technical support for all hardware and related equipment. Communicate utilizing tact and diplomacy. May assist other trades persons in work which may be outside

the field of specialization, requiring aptitude, willingness, and adaptability.