IT Support Tech

Job Description * Resolve IT service desk tickets/issues in a timely manner including documenting and creating knowledge articles. * Provide support at the desktop, troubleshooting, installing hardware and mobile devices both in person and to our remote users * Assist with IT desktop deployments and image improvements * Support our Manufacturing IT related hardware, including printers and scanners * Work closely with Windows 10 operating system devices in diagnosing issues * Collaborate with th…