IT SUPPORT TECHNICIAN (Full-Time)

Job Type: Full-time

Full-time position: Non-exempt position (37.5 hours per week) includes day, evening and weekend hours

Salary Range: $20.84-$32.77 with a firm starting hourly wage of $20.84/hour for internal equity

Schedule:

Sunday: 11:00AM - 6:00PM

Monday: 9:00AM - 5:30PM

Tuesday: 9:00AM - 5:30PM

Wednesday: 1:00PM - 9:00PM

Thursday: 1:00PM - 9:00PM

Friday: OFF

Saturday: OFF

Benefits:

• Paid Time Off (vacation, holidays, personal and sick time)
• Pension through the Illinois Municipal Retirement Fund (IMRF)
• Health Insurance (medical, dental and vision)
• Company-Paid Life & AD&D Insurance
• Flexible Spending (medical and dependent care)
• NCPERS Voluntary Life Insurance
• 457(b) Plan
• Staff Library Card
• Employee Assistance Program
• Professional Development

Closing date: Until position is filled

Objective: Under the direction of the Information Technology Supervisor, provides support in all aspects of Information Technology services to the patrons and staff within the District.

Duties:

1. Serves as first responder for internal helpdesk system for staff and addresses Information Technology issues in a timely manner.

2. Assists in monitoring all Information Technology system functions and assists in their proper operation.

3. Assists in the creation and maintenance of written documentation of department procedures.

4. Assists in the support of building audio visual and automation technology.

5. Assists in the training of staff on Information Technology services.

6. Compiles and interprets statistics and prepares reports.

7. Keeps current of all new technological procedures, processes and equipment.

8. Attends professional meetings as appropriate.

9. Performs other miscellaneous duties as assigned.