IT Support Technician (Higher Level)
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Summary
IT Support Technician at Somerset NHS Foundation Trust providing specialist support for the Trust's IT infrastructure — hardware, software, networks and business applications — across multiple Somerset sites. Day-to-day involves diagnosing faults, supporting IT projects and upgrades, maintaining documentation, and joining an on-call rota with occasional out-of-hours work.
Job summary Provide specialist technical expertise in the support, maintenance, and development of the Trust's IT infrastructure, including systems, networks, operating systems, and business applications. The post holder will deliver support to colleagues across the organisation, including users based at multiple sites and locations throughout Somerset. The role is responsible for ensuring a high-quality, customer-focused IT support service is delivered to all users of Trust systems, in line wi…