IT Support Technician
Posted 1
view
Summary
First-line IT support technician at ILG, a 3PL order-fulfilment company in Northampton, supporting internal users and external clients. Day to day involves Windows/Active Directory/O365 administration, on-site hardware and remote support, SQL and Excel work, helpdesk ticketing, and participation in an out-of-hours on-call rota.
Salary: £27,500 - 30,000 per year Requirements: IT support and problem-solving experience across a range of technologies and solutions Experience supporting, building and configuring Microsoft Windows-based PCs, including Active Directory and MS O365 Advanced Excel skills, including data manipulation, working with CSV files and macros Excellent communication and problem-solving skills Comfortable working in high-pressure situations Teamwork and collaboration skills Customer-focused, can-do atti…