IT Support Technician/Recent IT grads/Jr. Level Technician
Posted Updated 2
views
Summary
Contract, onsite Tier 2 deskside IT support technician at the John Deere Commons location in Moline, also supporting remote Deere Training & Demo sites across the U.S. Day to day involves resolving ServiceNow tickets, computer imaging, printer support, asset management, and general troubleshooting, with up to 25% travel.
Job Description Shift: 1st Shift \n Travel: Up to 25% , including remote Training & Demo sites across the U.S. \n Duration: Contract \n Role Summary: \n Provide onsite Tier 2 Deskside IT Support at the John Deere Commons location and support remote Deere Training & Demo sites. Handle end-user tickets, computer imaging, printer support, asset management, troubleshooting, and routine IT processes. \n Key Responsibilities \n \n Resolve ServiceNow trouble tickets and follow established KB procedure…