IT Support Technician (Surveillance System)
Job Description
- Industry/ Organization Type: Security Solutions Provider
- Working Location: Islandwide (office at Woodlands)
- Working Hours: 5.5 days (Mon – Fri: 9am - 6pm, Sat: 9am – 1pm)
- Salary Package: Basic + OT
- Duration: Permanent
Key Responsibilities
- Install, manage, and troubleshoot security systems: Access Control, Intercom, CCTV, NAS, VMS, and related network equipment.
- Handle copper, fibre cabling, electrical work, and installation of data/power cables, conduits, and metal trunking.
- Support testing, commissioning, and regular maintenance of security systems.
- Carry out onsite troubleshooting.
- Provide technical support, training, and engineering assistance.
- Set up and design network solutions for security systems.
- Assist Project Managers and Engineers with other tasks as needed.
- Able to standby at night or over weekends when required.
Requirement:
- ITE/Diploma/Degree in IT, Computer, Electrical, or Electronics Engineering.
- Minimum 2 years of experience in CCTV, security systems, IT support, networking or a related technical field preferred.
- Familiarity with CCTV, NVR/DVR, IP cameras and video management systems.
- Strong knowledge of computer networking and troubleshooting.
- Knowledge of servers, NAS, storage and HDD troubleshooting.
- Familiar with Microsoft Windows.
- Good communication and customer service skills.
- Able to work independently and as part of a team.
- Class 3A/3 driving license is an advantage.