IT Support Technician
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Summary
Junior, hands-on IT Support Technician at Techex's Bracknell HQ: the on-site first point of contact for staff desktop, laptop, network, AV and account issues, managing a fleet of ~80-100 laptops, device imaging, onboarding and escalations to an MSP. Core stack: Windows, Microsoft 365, Active Directory/Entra ID, Exchange.
IT Support Technician Reporting to: Head of Operations, with dotted line for IT strategy and direction and technical approval into CPTO. Location: Bracknell: Onsite. About the role This is a junior role: we're not expecting a finished IT professional, we're looking for someone who wants to grow into one. We're looking for a hands-on IT Support Technician to be the first point of contact for technology issues across our business providing hands on, front line practical support. You'll be the per…