IT Support Technician

, temporary contract Position: IT Support Technician Company Overview: Temp Exchange is a leading provider of temporary staffing solutions for businesses of all sizes. We pride ourselves on delivering exceptional service and support to our clients, and we are looking for a skilled IT Support Technician to join our team. Position Overview: As an IT Support Technician at Temp Exchange, you will be responsible for providing technical support and assistance to our employees and clients. This is a full-time, temporary contract position that will require you to work closely with our IT team to ensure the smooth operation of our technology systems. Key Responsibilities: - Provide technical support to employees and clients via phone, email, and in-person - Troubleshoot and resolve hardware and software issues - Install, configure, and maintain computer systems and peripherals - Monitor and maintain network and server systems - Conduct regular system updates and maintenance - Maintain accurate records of technical issues and resolutions - Assist with the implementation of new technology systems and upgrades - Train employees on proper use of technology systems - Ensure the security and confidentiality of all company data and information - Stay up-to-date with the latest technology trends and advancements Qualifications: - Bachelor's degree in Computer Science or related field - 2+ years of experience in a similar IT support role - Strong knowledge of computer hardware, software, and networking systems - Experience with Windows and Mac operating systems - Excellent problem-solving and troubleshooting skills - Strong communication and customer service skills - Ability to work independently and in a team environment - Attention to detail and ability to multitask - Certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are a plus Contract Details: This is a full-time, temporary contract position with an expected duration of 6 months. The working hours are Monday to Friday, 9am to 5pm. The position is based at our headquarters in [location], but may require occasional travel to client sites. Why Work for Temp Exchange: At Temp Exchange, we value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation, opportunities for professional development, and a supportive team culture. As a temporary contract employee, you will also have the chance to gain experience in a fast-paced and dynamic industry. If you are a highly motivated and skilled IT professional looking for a challenging and rewarding opportunity, we encourage you to apply for the IT Support Technician position at Temp Exchange. We look forward to reviewing your application.