IT Support Technician
Salary: $65,000 – $79,999 per year
Are you someone who enjoys taking on new challenges, continuously learning, and working for a company that values both personal and professional growth?
We’re Torque IT, a well-established IT services provider based in South Perth, and we’re looking to expand our team as we continue to experience steady growth. With over 50 years of combined experience, we deliver tailored and reliable IT services to businesses across Australia.
Why Work with Us?
At Torque IT, we believe in creating an environment where people can thrive. We focus on collaboration, accountability, and autonomy, encouraging each team member to contribute to shared goals while managing their responsibilities with independence. With clients across a wide range of industries—housing, building management, environment, unions, and accounting—we offer a variety of challenges and opportunities for growth.
Here’s what we offer:
Exposure to the latest technologies
Continuous training and skill development
A supportive, inclusive, and growth-oriented work environment
Competitive salary packages, including a phone, laptop, and super
Our Services
As a Premier IT Services Provider, Torque IT delivers a comprehensive range of business IT solutions, including:
Business IT Services
Help desk and technical support
IT infrastructure management (servers, storage, networks, cloud)
Cybersecurity services (threat monitoring, MFA implementation, security audits)
Cloud services (migration, backups, disaster recovery)
Managed IT services (full IT outsourcing, proactive monitoring)
Building Networks
Design, build, and support for smart building networks (tenant connectivity, security systems, compliance support)
Systems Development
Custom app development (PowerApps), workflow automation, and system integration
Data management and business intelligence solutions
Your Role
As part of our team, you will:
Provide support to clients, handling issues related to Microsoft 365, Entra, Windows Servers, Azure, networking, and more
Participate in project work, collaborating with our IT engineers and account managers
Assist in building custom solutions and managing virtual environments for clients
Ensure proactive monitoring of client systems to identify and address potential issues before they become critical
About You
We’re looking for individuals who:
Have great communication and consultative skills
Are driven by a desire to grow and excel in the IT industry
Bring a proactive approach to problem-solving
Have experience in IT support (Level 1 or 2), including Windows Server, Azure, and M365 environments
Enjoy working both independently and as part of a collaborative team
Are familiar with Microsoft Office Suite and have a strong technical foundation
Additional Requirements
Permanent residency in Australia
Ability to provide a police clearance
Availability for a full-time work Monday to Friday
What We Value
At Torque IT, we foster a respectful, inclusive, and flexible work environment where every voice is heard. Our team operates with a blend of strong ethics, autonomy, and collaboration. We celebrate our achievements together and strive for excellence in everything we do.
How We’re Evolving
We continue to evolve by integrating system automation and AI to enhance efficiency and scalability. Our solutions are designed to streamline operations, reduce manual intervention, and empower clients to adapt quickly to changes in the IT landscape.
Ready to Take the Next Step?
If you’re ready to grow your career with Torque IT and be part of a team that values innovation, collaboration, and personal development, we’d love to hear from you. Submit your resume and cover letter, detailing why you would be a great fit for this role. Let’s work together to elevate the IT experience for businesses across Australia.