IT Support Technician

Job Summary

The IT Support Technician is responsible for end-user support and systems administration across clinic locations. Working as part of a small IT team under the general supervision of the IT Manager, this position maintains daily operations across a mixed on-premises and cloud-based environment, encompassing Microsoft 365, Active Directory, Windows Server infrastructure, endpoint management, identity, and access, cloud backup, networking, and unified communications. This role is a key contributor to a reliable, secure, and compliant technology environment supporting clinical and administrative staff., and includes quarterly on-site office hours at each UCHC location.