IT Support Technician
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Summary
An onsite IT Support Technician at Universal Primary Care in Olean, NY handles hardware/software troubleshooting, help desk tickets, user account management, and end-user training, with a focus on supporting the eClinicalWorks EHR system. Relevant certifications and EHR knowledge are preferred, with onsite training provided.
This position is responsible for providing hardware, software, application, and various IT support needs to the organization and employees.
ESSENTIAL FUNCTIONS
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EDUCATION/EXPERIENCE
- Associate’s degree in an IT related field is required
- Minimum of two (2) years IT experience required
- Bachelor’s degree in an IT related field is preferred
- CompTIA A+ certification preferred
- CompTIA Network+ certification preferred
- Microsoft Technology Associate (MTA) preferred
- Knowledge of eClinicalWorks EHR preferred
- Must possess problem solving, written and oral communication, and time management skills
- Must possess teamwork and interpersonal skills