IT Support Technician

IT Support Technician

Sun Solar is a fast-growing leader in clean energy, dedicated to creating a sustainable future through innovative energy solutions. Recognized nationally on the Inc. 500, we are proud of the team-driven culture that powers our success. We are looking for self-motivated, critical thinkers to join our family and help provide affordable, renewable energy solutions to our region.

What You’ll Do:

As an IT Support Technician, you’ll play a key role in keeping our systems running efficiently and helping the business operate at peak performance. Your responsibilities will include:

• Evaluating business processes, identifying opportunities for improvement, and implementing solutions.
• Staying current with IT and process advancements to modernize and automate systems.
• Performing requirements analysis, documenting findings, and communicating results to teams and management.
• Collaborating closely with clients, technicians, and management to ensure business needs are met.
• Supporting, administering, and training on business systems, including CRM, Office 365, Azure, analytics tools, and other third-party software.
• Conducting quality assurance, user acceptance testing, and project management for IT initiatives.
• Gathering critical information from meetings, generating reports, and providing actionable insights.
• Prioritizing initiatives, managing competing resources, and ensuring timely delivery of projectss