IT Support Technician with Security Clearance
Summary
Provides first-line IT support in a DoD-aligned, CMMC-compliant environment, troubleshooting hardware, software, and network issues while adhering to cybersecurity policies and CUI protection standards.
The IT Support Technician provides first-line technical support within a DoD aligned, CMMC compliant environment. This role is responsible for assisting end users with hardware, software, peripheral, and basic network issues while ensuring all actions align with organizational cybersecurity policies and CUI protection standards. The technician performs routine troubleshooting, account support, and incident logging, escalating unresolved or sensitive issues to higher-tier support. The position p…