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Yayasan Surabaya European School

IT Support

Posted Updated
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Salary: Rp 5.000.000 – Rp 6.000.000 per month

We are looking for an IT Support Staff to support the daily operation and maintenance of the school's technology systems.

Job Description:

  • Provide technical support and troubleshooting for hardware, software, network, and peripheral devices.

  • Install, configure, and maintain computers, printers, projectors, and other IT equipment.

  • Perform routine maintenance, updates, and preventive checks to ensure system reliability.

  • Assist in maintaining data backups and IT documentation.

  • Support the administration of school information systems and digital platforms.

  • Serve as the school's Dapodik Operator and ensure data is maintained accurately and in a timely manner.

  • Coordinate with vendors or service providers when required.

  • Support technology-related needs during school activities and events.


Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Informatics, or a related field.

  • Experience in IT support, system administration, school administration, or a similar role is preferred.

  • Knowledge of Dapodik administration is an advantage.

  • Experience supporting Apple/macOS and iOS devices is preferred.

  • Good communication skills in English.

  • Good understanding of computer hardware, software installation, and basic network troubleshooting.

  • Familiarity with data management, system maintenance, and backup procedures.

  • Strong problem-solving skills and attention to detail.

  • Able to work independently and collaboratively in a team environment.

  • Adaptable, reliable, and service-oriented.


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