IT System Admin - Desktop Support

Financial Accountant - Job Description

Position Overview

The IT System Admin - Desktop support is responsible for maintaining company users, assets,

resources, Share point sites and user desktops. Working within the IT group updating and

maintaining current Standard Operating Procedures, Security Guidelines in compliance with

company standards and policies.

Key Responsibilities

IT Sytem Administration

• Answer, Accept and Handle all HelpDesk and Desktop support requests.

• Maintain Updated Standard Operating Procedures for all tasks

• Manage access for all EliteHomeHealth accounts for all users across the

family of organizations associated with EliteHomeHealth

• Manage the Sharepoint implementation with user access, security

provisioning and general Sharepoint site creation/administraion

Process Improvement

• Identify workflow improvements.

• Maintain updated procedure documents.

• Help to Automate manual administrative duties where

possible with PowerBI, PowerApp, sharepoint or Javascript/

Python

Qualifications

• Bachelor's degree in Computer Science or Engineering discipline

• 5–7 years of experience in Desktop support & System Administration.

• Working knowledge of Microsft family of products including Sharepoint,

powerBI, Azure cloud.

• Proficiency with Desktop/Laptop provisioning and trouble shooting.

• Excellent communication skills.

• Experience in multi-entity environments.