IT System Administrator

As a member of the Operations team, the IT System Administrator will be a hands-on contributor to implementation, maintenance and support of Accedian’s network and applications both locally at the corporate head-office as well as supporting the international sales force across Europe, APAC and Latin-America. In this role, you will work in partnership with other members of the IT team, as well as with Operations, Finance, Human Resources, R&D and Sales in supporting the use and ongoing management of the network; more specifically Microsoft Servers, SAN, SQL Databases, network elements and desktop applications.

Responsibilities:

• Maintain current technology used for production. In no particular order : Microsoft, RedHat, Citrix, NetAPP, HP Networking, Canonical and much more.
• Create and document IT processes and other workflows.
• Work with the IT team to help coordinate and implement projects such as network upgrades, SAN, software and server deployment and configuration. A focus on Infrastructure as Code and performance is common practice at Accedian.
• Work with the IT helpdesk; ticket requests, compile reports and statistics.
• Support local and international employees using available tools and applications

The ideal candidate must also be able to demonstrate flexibility, the ability to work in a dynamic organization that is in rapid expansion and achieve objectives with minimal supervision.

• A good understanding of network topology and complex systems, coupled with 2-5 years of IT experience
• You are comfortable in an environment with changing priorities
• capable of rapid adaptation to new techniques / processes and technology
• very customer service oriented.
• Bilingual in both English and French.
• Past experience with Virtualization is an asset.

All your information will be kept confidential according to EEO guidelines.