IT System Administrator
Posted Updated 5
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Summary
Provides hands-on Tier 2/3 helpdesk support and system administration for endpoints, basic networking, and infrastructure, serving both onsite and remote users. The role emphasizes self-directed onsite support, timely resolution of escalated issues, and coordination with a Managed IT Services provider.
Description JOB SUMMARY The IT System Administrator is responsible for hands-on technical support for end users, systems, and escalated issues for both onsite and remote users. This role combines hands on Tier 2/3 helpdesk support with system administrator responsibilities for supporting endpoints, basic networking, and infrastructure. The role requires a self starter who can delivering high-quality onsite support, resolve complex issues in a timely manner, and coordinate with a Managed IT Serv…