IT System Administrator
Summary
Monitors and maintains the organisation's on-premise and cloud server infrastructure, handling Active Directory, email/mailbox administration, patching, antivirus distribution, and Level 2 incident support via ServiceDeskPlus. Core stack: Windows Server/Active Directory, cloud services, and networking.
About the role
We are seeking an IT System Administrator to monitor, manage, and maintain on-premise and cloud server infrastructure, ensuring system availability, performance, stability, and security across the organisation.
Scope of Work
Monitor and manage daily operations of on-premise and cloud server infrastructure.
Manage Active Directory, user accounts, group memberships, email administration, and mailbox administration.
Handle incident tickets and service requests as Level 2 Support through ServiceDeskPlus.
Manage application deployments, patch management, and antivirus update distribution across user devices.
Manage infrastructure support services, including DHCP, print servers, and other system services.
Perform preventive maintenance, monitoring, troubleshooting, and continuous service quality improvement.
Conduct health checks, configuration validation, and capacity reviews.
Conduct site visits to operational locations as required by the company.
Collaborate with internal teams and vendors to maintain the stability and security of the IT infrastructure.
Requirement
Minimum Diploma in Informatics Engineering, Computer Science, Information Systems, or a related IT field.
Minimum three years of experience as an IT System Administrator or in a related role.
Experience managing Windows Active Directory, antivirus server systems, and print servers.
Good working knowledge of Microsoft Office, Google Workspace, and cloud computing systems.
Strong foundational understanding of networking and telecommunications.
Basic knowledge of standard hardware and software specifications used in a corporate environment.