IT System Engineer

Job Overview:

We are looking for a System Engineer to support and maintain our IT infrastructure across data centre and cloud environments. This role is responsible for ensuring systems, servers, and applications operate reliably, securely, and efficiently. The ideal candidate is hands-on, well-organized, and able to work closely with internal teams, vendors, and customers.

Work Life:

System & Infrastructure Support

• Install, configure, and maintain servers and operating systems (Windows and Linux).

• Support day-to-day operations of data centre and IT infrastructure.

• Perform hardware installation, replacement, and basic troubleshooting.

• Manage virtual machines and support system migrations.

Cloud, Email & Identity Management

• Administer Microsoft 365 services including email, user accounts, and collaboration tools.

• Manage user access through Active Directory and Azure Active Directory.

• Maintain DNS records, domains, and SSL certificates.

• Support corporate email systems and notification services.

Network & Security Support

• Provide basic network configuration and troubleshooting support.

• Assist in maintaining secure access through VPN services.

• Perform vulnerability scans and apply system patches and updates.

• Support load balancer and traffic management configurations.

Monitoring, Backup & Operations

• Monitor systems and applications to ensure availability and performance.

• Manage system backups and support recovery activities.

• Respond to IT support tickets and service requests in a timely manner.

• Ensure systems comply with internal standards and operational procedures.

Application & Business Systems Support

• Provide administrative support for internal applications and business systems.

• Assist in system integration with third-party vendors and service providers.

• Support internal websites and hosted applications.

Documentation & Coordination

• Maintain system documentation and standard operating procedures.

• Coordinate with vendors for maintenance, renewals, and procurement.

• Support audits and compliance-related activities.

• Participate in continuous improvement initiatives.

Requirements:

Education & Experience

• Bachelor’s Degree in Information Technology, Computer Science, or related field.

• Minimum 2–5 years of experience in system administration or IT infrastructure roles.

Technical Skills

• Experience with Windows and Linux operating systems.

• Knowledge of virtualization platforms (e.g. VMware).

• Familiarity with Microsoft 365 and Active Directory.

• Basic understanding of networking concepts.

• Experience with system monitoring, backup, and security practices.

• Familiar with information security requirements and best practices in line with ISO standards (e.g., ISO/IEC 27001), with ability to support compliance and implementation.

Soft Skills

• Strong problem-solving and troubleshooting skills.

• Good communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Good time management and documentation skills.

Preferred Qualifications

• Experience working in a data centre environment.

• Knowledge of cloud or hybrid infrastructure.

• Exposure to enterprise applications or ERP systems.

• Relevant IT certifications (e.g. ITIL, networking, or security certifications).