IT System Engineer (Microsoft Defender, Administrator) (ID: 711093)
Salary: $3,500 – $5,000 per month
About the role
We are seeking an IT Systems Officer to support and administer the organization's Microsoft 365 environment, endpoint management solutions, and IT infrastructure. The role is responsible for ensuring secure, reliable, and high-performing IT services.
Key responsibilities
Administer and support Microsoft 365 services, including user management, security, and system availability
Manage Microsoft Intune and Microsoft Defender environments
Provide Level 1 and Level 2 helpdesk support, troubleshooting end-user, hardware, software, and connectivity issues
Monitor IT systems, perform updates, backups, and recovery activities
Support IT onboarding and offboarding processes
Manage IT hardware lifecycle, asset inventory, and procurement activities
Maintain technical documentation, procedures, and user guides
Coordinate with internal stakeholders and external vendors to resolve technical issues
Participate in after-hours standby support on a rotational basis within a team member
About you
Minimum 3 years of IT support experience in an enterprise environment
At least 2 years of hands-on Microsoft 365 administration experience
Working knowledge of Microsoft Intune, Microsoft Defender, networking, and firewall support
Willingness to travel overseas and provide after-hours support when required
EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)
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