IT Systems Administrator
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Summary
An IT Systems Administrator acts as the primary onsite technical resource at Canoga Perkins' Chatsworth HQ, troubleshooting employee hardware/software and administering Windows, Microsoft 365, Active Directory/Entra ID, networking (TCP/IP, DNS, VPNs, firewalls), and VMware/Proxmox virtualization. The role also supports backups, security, and specialized manufacturing systems like QAD ERP while coo
ABOUT CANOGA PERKINS:
Founded in 1965, Canoga Perkins is a privately held network connectivity company with more than 150,000 active network elements deployed in Tier 1 service provider networks. The company delivers mission-critical, secure communications solutions for leading service providers, industrial enterprises, utilities, military and government customers. Its SyncMetra® platform extends that heritage to private 5G and Time-Sensitive Networking (TSN), providing software-defined, deterministic, low-latency transport for industrial automation, enterprise AI and other demanding applications. Learn more at www.canogaperkins.net.
ABOUT THE ROLE:
We’re looking for an IT Systems Administrator to help keep the technology behind our headquarters, engineering teams, and manufacturing operations running smoothly.
If you enjoy figuring things out, solving real-world problems, and learning how technology supports an entire business, this is an opportunity to grow beyond traditional desktop support and build deeper experience across systems, networking, infrastructure, security, and business applications.
Our environment blends modern cloud services with established and specialized technology supporting manufacturing, engineering, ERP, and day-to-day business operations. You’ll work alongside internal IT, Engineering, DevOps, our managed service provider, and technology vendors, with plenty of opportunity to learn and take on increasing responsibility.
- Be a primary onsite technical resource for employees, troubleshooting hardware, software, accounts, applications, connectivity, printers, phones, and other technology.
- Administer and troubleshoot Windows, Microsoft 365, Active Directory, Entra ID, Exchange, SharePoint, MFA, and user access.
- Support networks and infrastructure, including TCP/IP, DNS, DHCP, switching, routing, wireless, VPNs, firewalls, and cabling.
- Support physical and virtual server environments, including VMware ESXi/vCenter and Proxmox, as well as storage, SAN/NAS, and related infrastructure.
- Help maintain server rooms and network closets, including servers, switches, firewalls, UPS systems, and telecommunications equipment.
- Support backup, disaster recovery, endpoint security, patching, monitoring, and infrastructure continuity.
- Support specialized manufacturing and engineering systems, including QAD ERP, production-floor technology, label-printing systems, engineering applications, and legacy platforms.
- Manage onboarding, offboarding, hardware and software deployments, inventory, equipment lifecycle, and user access.
- Work closely with internal IT, Engineering, DevOps, our managed service provider, and technology vendors to resolve issues and support projects.
- Document systems, procedures, configurations, and recurring issues while building knowledge and taking increasing ownership of the environment.
- Use good judgment when working with unfamiliar, legacy, or business-critical systems, knowing when to troubleshoot independently and when to escalate.
- 3 to 5 years of hands-on IT experience with strong Windows, Microsoft 365, Active Directory, Entra ID, and networking fundamentals.
- Experience troubleshooting TCP/IP, DNS, DHCP, VPNs, switching, routing, hardware, servers, and Windows environments, plus some exposure to virtualization and storage.
- Strong troubleshooting, communication, organization, and follow-through skills, with the ability to support both technical and nontechnical users.
- A practical, curious mindset and the judgment to know when to solve a problem yourself and when to ask for help.
- Ability and willingness to work onsite in Chatsworth five days per week.
PREFERRED QUALIFICATIONS
- Experience with manufacturing or engineering environments, ERP systems, Linux, VMware, Proxmox, Azure, Fortinet, SAN/NAS, backup and disaster recovery, cybersecurity, RMM tools, or managed service providers.
- Relevant technical certifications or a degree in IT, Computer Science, Information Systems, or a related field are also welcome, but equivalent hands-on experience is valued.
Canoga Perkins offers a comprehensive benefits package designed to support the health, financial well-being, and professional development of our employees. Benefits include:
- Medical, Dental & Vision Insurance – Anthem Blue Cross HMO/PPO and Kaiser Permanente HMO options, with company contributions toward employee and eligible dependent coverage.
- Life Insurance
- Flexible Spending Accounts (FSA) – Medical and Dependent Care reimbursement accounts.
- 401(k) Retirement Plan through Empower.
- Company Profit Sharing Plan – Company contributions based on profitability.
- Paid Time Off (PTO) – 15 days annually for employees with 0–5 years of service and 20 days annually after 5 years.
- Paid Holidays – 9 company holidays plus 1 floating holiday annually.
- Tuition Reimbursement for pre-approved job-related coursework and degree programs.