IT & Systems Administrator
Description
Position Summary
The IT & Systems Administrator is GoochlandCares' primary internal technology resource, responsible for the day-to-day reliability, security, administration, and support of the organization's technology environment. Reporting to the Chief Financial Officer, this position provides hands-on assistance to approximately 55 employees and other authorized users, supports approximately 75 computers, administers Microsoft 365 and Microsoft Entra ID, maintains endpoint and network infrastructure, and supports technology used throughout our medical, dental, retail, and human services programs.
This is a highly independent, hands-on position with broad responsibility for IT operations. The administrator is expected to proactively maintain systems, take ownership of issues from identification through resolution, research unfamiliar technical problems, and document solutions. The position serves as GoochlandCares' primary day-to-day technical resource, coordinating directly with software and equipment vendors or engaging outside specialists when warranted.
This is a full-time, onsite position at GoochlandCares in Goochland, Virginia. Normal organizational hours are Monday through Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 3:00 p.m. Occasional evening or weekend availability may be required for planned maintenance, system deployments, outages, and other urgent technology needs.
