IT Systems Development & Maintenance Manager
About the role
The IT Systems Development and Maintenance Manager serves as a key technology partner to Sta Rosa Office, Batangas Office, and other General Purpose Operations (GENPOs). The role is responsible for ensuring that business applications and IT solutions effectively support day-to-day operations while continuously improving the way teams work.
You will lead the development, enhancement, integration, implementation, and support of key enterprise applications, including SAP ERP, H-DMS (Honda Dealer Management System), PC-Pack Parts & Warranty, Salesforce, and other related systems. Working closely with business users, process owners, IT teams, vendors, and other stakeholders, you will understand operational needs, identify opportunities for improvement, and deliver practical, secure, reliable, and user-friendly technology solutions.
Key responsibilities
Partner with SRO, BO, and other GENPOs to understand business processes, challenges, and technology requirements
Translate business needs into practical IT solutions that improve efficiency, accuracy, and user experience
Lead the development, enhancement, integration, implementation, and maintenance of enterprise applications
Ensure applications such as SAP ERP, H-DMS, PC-Pack, Salesforce, and related systems remain reliable, secure, and aligned with business requirements
Lead application development and enhancement activities from requirements gathering through implementation and post-go-live support
Oversee SAP ABAP enhancement, debugging, integration, and technical support activities
Lead the team in providing timely and effective support for business-critical applications
Monitor incidents, service requests, system performance, and recurring issues
Lead IT projects from planning and requirements gathering to implementation and post-project review
Lead, coach, and develop IT team members to strengthen their technical, functional, and business capabilities
About you
Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field
At least 5 years of experience in IT systems development, enterprise application support, systems integration, or IT service management
At least 3 years of supervisory or managerial experience in IT, systems development, application support, project management, or a related field
Experience in SAP ERP and enterprise business applications
Experience in application development, enhancement, integration, implementation, and production support
Experience in managing IT projects, vendors, service providers, and cross-functional teams
With valid driver's license
Willingness to work closely with business operations and visit operational sites/dealer locations when required
Willingness to collaborate with local and global IT teams, vendors, consultants, and implementation partners