IT Systems Engineer – DevOps & Troubleshooting
Summary
On-site IT systems engineer troubleshooting escalated tickets, maintaining lab equipment, and coordinating fixes with product teams for a global tech provider.
IDEMIA Group is seeking a Technical Engineer to analyze, troubleshoot and resolve escalated tickets within SLA. You will reproduce issues, document problems, and coordinate with solution or product teams to implement fixes.
The role includes on-site administration, preventive maintenance, and updating Lab equipment at customer premises. Required degree in electrical/electronics/computer engineering or related field and 3–5 years in technical roles.