IT Systems Engineer II - Launch (Linux)
ABOUT ROCKET LAB
Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity’s reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us.
IT
Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.
IT SYSTEMS ENGINEER II – LAUNCH (LINUX)
Located onsite at our Auckland New Zealand Facility, the IT Systems Engineer II will deliver day-to-day IT support and advanced technical expertise to Rocket Lab engineers while contributing to infrastructure implementations and projects across the organization. Join our IT team in maintaining the global IT infrastructure that empowers mission success through highly reliable and available systems.
WHAT YOU’LL GET TO DO:
- Resolve complex technical issues across network infrastructure, systems, and integrations requiring escalated troubleshooting and analysis
- Deliver subject matter expertise and technical guidance to ensure optimal performance and availability of critical IT systems
- Drive upgrade and maintenance initiatives with a focus on continuous improvement, reliability, and security
- Implement and champion IT infrastructure standards for deployment and management across Space Systems environments
- Participate in an on-call rotation supporting 24/7/365 Launch Mission Operations
- Collaborate with cross-functional teams to design, deploy, and optimize infrastructure solutions that meet organizational needs
- Implement and champion IT infrastructure standards for the deployment and management of Launch environments to ensure:
- Compliance with Rocket Lab Policies
- Compliance with cybersecurity policies, standards, and procedures
- Simplified and consistent environment management practises
- Automated build and maintenance processes
- Improvements to increase reliability of systems
- System High Availability and Disaster Recovery
- Clear and concise reporting on usage, uptime, support levels, etc
- Comprehensive documentation of environments and support
- Efficient cost control
- Work with a team of world class IT, engineering, and business professionals
YOU’LL BRING THESE QUALIFICATIONS:
- 5+ years of experience in IT and a bachelors degree or equivalent years of experience (9+ years of work experience)
- 2+ years of experience in a Linux or DevOps focused technology role
- Hands-on experience with the deployment of Linux OS in physical or virtualized environments
- Experience with Enterprise Linux OS architecture and administration
- Proficient in the setup, configuration, upgrade, management, and troubleshooting of Linux-based and open-source systems and technologies such as Apache, BIND, HAProxy, NGINX, sendmail/postfix, iptables, etc.
- Experience with configuration management (Ansible, Puppet), provisioning, infrastructure as code, and other DevOps concepts and tools (i.e. Docker, Kubernetes)
- Understanding of networking concepts including network security, network architecture design, technical standards and deliverables, troubleshooting tools
THESE QUALIFICATIONS WOULD BE NICE TO HAVE:
- Specialist qualifications in area of expertise: Linux, CCNA, AWS, Microsoft, Azure, etc.
- Experience with mass deployment of devices or IaC
- Experience with Python, Shell, Bash, and/or other languages
- Networking experience in IPv4, switching, routing, firewalls and HA architecture
- Experience with Promethius, Grafana, InfluxDB
- Advanced problem solving and analytical skills – able to see the big picture, make connections and appropriate decisions
This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas.
WHAT TO EXPECT
We’re on a mission to unlock the potential of space to improve life on Earth, but that’s not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other’s backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way.
Important information:
FOR CANDIDATES SEEKING TO WORK IN US OFFICES ONLY:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here.
Rocket Lab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment at Rocket Lab, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants requiring a reasonable accommodation for the application/interview process for a job in the United States should contact Giulia Johnson at g.biow@rocketlabusa.com.This dedicated resource is intended solely to assist job seekers with disabilities whose disability prevents them from being able to apply/interview. Only messages left for this purpose will be considered. A response to your request may take up to two business days.
FOR CANDIDATES SEEKING TO WORK IN NEW ZEALAND OFFICES ONLY:
For security reasons, background checks will be undertaken prior to any employment offers being made to an applicant. These checks will include nationality checks as it is a requirement of this position that you be eligible to access equipment and data regulated by the United States' International Traffic in Arms Regulations.
Under these Regulations, you may be ineligible for this role if you do not hold citizenship of Australia, Japan, New Zealand, Switzerland, the European Union, or a country that is part of NATO, or if you hold ineligible dual citizenship or nationality. For more information on these Regulations, click here ITAR Regulations.
Skills
As published by greenhouse · 14 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (5)
- What is your country of birth?
- If the country is not included in the list, please specify: (Enter N/A if not applicable)
- If the country is not included in the list, please specify: (Enter N/A if not applicable)
- If you currently hold a visa or working holiday visa, please provide your visa details. (i.e. visa expiry dates/conditions)
- What are your salary expectations?
Pick from a list (9)
- Rocket Lab is required to comply with US export compliance laws & regulations including the International Traffic In Arms Regulations (ITAR) and the Export Administration Regulations (EAR). These regulations restrict whom Rocket Lab can share materials with, and whom can receive those materials. This includes hardware, technical data, and defense services. Access to these materials is required for employment at Rocket Lab; being unable to meet these export compliance requirements means that you will be ineligible for employment at Rocket Lab. Do you consent to Rocket Lab requesting information regarding citizenships, passports and visas?
- What citizenships do you hold? Select all that apply.
- What citizenships have you previously held? Select all that apply.
- Are you legally entitled to work in New Zealand?
- How did you hear about this opportunity?
- Highest level of education/qualification completed.
- Do you have any previous military experience?
- Do you have any previous or pending criminal convictions or charges (including drink or drug-related driving convictions) but not including any concealed under the Criminal Records (Clean Slate) Act?
- Any offer of employment with Rocket Lab is contingent on a successful criminal background check and successful reference checks. Please indicate below if you can meet these hiring requirements.