IT Systems Engineer IV

What We’re Looking For:

- 10–20 years of IT infrastructure experience with deep expertise in network design, routing, and security.
- Proven background in Azure infrastructure, including AVD environments.
- Solid understanding of firewall management (SonicWall or similar).
- Hands-on experience designing and deploying multi-site networks (250–700 users).
- Familiarity with Linux environments preferred.
- Certifications such as CISSP or equivalent highly desirable.
- Strong organizational and time management skills—able to manage multiple concurrent projects.
- Detail-oriented and self-regulating, with a passion for learning new technologies.
What You’ll Work On
- Hybrid environments: mix of cloud (Azure) and on-site infrastructure.
- Designing and maintaining switch stacks, physical and virtual servers, routing, and firewall ecosystems.
- Supporting voice infrastructure, including a white-labeled PBX solution on Linux.
- Managing connectivity and internet performance across client sites.
- Working on 2–3 client projects concurrently, with additional internal improvement initiatives in the background.

Key Responsibilities:

- Design and deploy large-scale, multi-site network environments (250–700 users) including routing, VLAN, and Layer 3 configurations.
- Manage and implement firewall, routing, and switching solutions, primarily using SonicWall and other enterprise network tools.
- Lead client migrations from on-premises servers to Azure, including Azure Virtual Desktop (AVD) deployments, server builds, and infrastructure transitions.
- Serve as a technical escalation point for the service team on complex infrastructure issues.
- Participate in project scoping—estimating hours, building work plans, and ensuring delivery within ±10% of the projected budget.
- Maintain billable utilization targets by tracking time in ConnectWise and documenting all work accurately and in real-time.
- Identify remediation and improvement opportunities during client onboarding and ongoing account management.
- Collaborate with project management to plan, schedule, and deliver client-facing projects efficiently.

Location: Remote - Anywhere

Skills required for this job:

• Account management
• CISSP
• Client onboarding
• Cloud infrastructure
• ConnectWise PSA
• Firewall management
• IT infrastructure
• Network design
• Project management
• Routing
• Security