IT Systems Manager

Salary: $3,200 – $4,800 per month

About the Role

We are looking for an experienced IT Systems Manager to oversee, manage and support the organization's core IT infrastructure and systems. This role is responsible for maintaining server environments, identity services and Microsoft 365 systems while ensuring the stability, security and performance of business operations. The ideal candidate should possess strong hands-on technical expertise alongside proven leadership capabilities, with the ability to lead, manage and develop an IT team. The successful candidate will take ownership of IT infrastructure, oversee daily operations and drive continuous improvements while ensuring effective IT support across the organization.

Key Responsibilities:

● Administer and maintain Windows Server environments, including patching, performance monitoring and system health.

● Manage Active Directory, Group Policies, DNS, DHCP and domain services.

● Administer and support Microsoft 365, including Exchange Online, SharePoint, Teams and user management.

● Manage user provisioning, access control and identity lifecycle across systems.

● Implement and maintain system security practices, including Microsoft 365 security policies and identity protection.

● Monitor infrastructure availability and troubleshoot server, application and authentication issues.

● Maintain documentation of systems, configurations and operational procedures.

● Oversee backup, recovery and disaster recovery processes.

● Lead and coordinate infrastructure upgrades, migrations and system improvement projects.

● Lead, manage and mentor the IT team, providing technical guidance, delegating responsibilities and overseeing daily operations.

● Monitor team performance, manage priorities and ensure timely delivery of IT support and infrastructure projects.

● Work closely with internal stakeholders and business users to understand IT requirements and ensure smooth technology operations across the organization.

Preferred Technical Experience

● Microsoft Azure administration, including virtual machines and cloud identity integration.

● Domain and web administration, including DNS management and website hosting environments.

● Experience with Linux server administration.

● Knowledge of Microsoft 365 security features, Conditional Access and security policies.

● Familiarity with hybrid environments integrating on-premise infrastructure with cloud services.

● Experience managing and monitoring SAN / storage infrastructure, including storage capacity, performance and availability.

Requirements

● Minimum 5 years of experience as a Systems Administrator, IT Infrastructure Engineer or in a similar role.

● Strong hands-on experience with Windows Server and Active Directory administration.

● Solid experience managing Microsoft 365 environments.

● Proven experience in leading and managing an IT team, including task delegation, mentoring and providing technical guidance.

● Ability to oversee daily IT operations, manage team priorities and ensure effective delivery of IT support.

● Strong troubleshooting, analytical and infrastructure problem-solving skills.

● Ability to balance hands-on technical responsibilities with team leadership and management.

● Able to work independently, take ownership of IT operations and collaborate effectively with different departments.

● Relevant certifications in Microsoft technologies will be an advantage.

● Looking for a candidate who is seeking a long-term and stable career opportunity with the company.