IT Systems & Network Support Specialist

Build. Protect. Connect. Keep Manufacturing Moving.

At PacAero, technology is more than computers and networks. It's what keeps our manufacturing operations running, protects critical defense and aerospace information, and connects our people, equipment, and processes.

We're looking for a hands-on IT Systems & Network Specialist who knows how to keep technology running in a fast-paced manufacturing environment and understands the importance of cybersecurity, CMMC, and NIST 800-171 compliance.

This isn't a traditional help desk position. You'll have ownership of day-to-day IT operations, work directly with manufacturing teams, support critical infrastructure, and help strengthen the systems and security controls that support our business.

If you enjoy solving problems, improving technology, and being the person people count on to keep things moving, we'd like to meet you.

This is a full-time, onsite position based in Agawam, Massachusetts, with occasional travel to our Norton facility.

Who We Are

At PacAero, an Arxis company, we're helping shape the future of aerospace and defense manufacturing through precision engineering, advanced technology, and a team that knows how to get things done.

Our Agawam, Massachusetts facility (formerly Litron) specializes in precision CNC machining, RF/microwave packaging, laser welding, and complex manufacturing solutions supporting aerospace, defense, medical, and industrial applications.

As part of Arxis, we're connected to a growing network of specialized manufacturing businesses, combining the resources and opportunities of a larger organization with the hands-on, collaborative environment of a local team.

We believe in Dream Big. Get Stuff Done. Have Fun. It's how we approach challenges, support each other, and keep moving forward.

Why Join PacAero?

You'll be joining a team where your work is visible, your ideas matter, and your technical expertise makes a real difference.

This role offers the opportunity to take ownership, work across multiple manufacturing operations, and contribute directly to both operational performance and cybersecurity readiness.

What We Offer

• Competitive compensation based on experience and qualifications
• Medical, dental, and vision insurance
• HSA and FSA Employer Contribution
• 401(k) with company match
• Company-paid short-term and long-term disability coverage
• Generous Paid time off and separate sick time
• 12 paid holidays, including your birthday!
• Opportunities to contribute to technology improvements and cybersecurity initiatives
• A collaborative, hands-on manufacturing environment