IT TECHNICAL SUPPORT

Be the technology expert who keeps employees productive by delivering fast, reliable, and impactful IT support every day.

Key Responsibilities

· Install, configure, and maintain desktops, laptops, printers, and related software.

· Provide technical support for hardware, software, and Office 365 applications.

· Troubleshoot and resolve end-user IT issues in a timely manner.

· Perform system upgrades, patches, and preventive maintenance.

· Manage user access to company systems and applications.

· Coordinate with vendors and internal IT teams on technical concerns.

· Maintain inventory and documentation of IT assets.

· Provide VIP support for management and critical users when needed.

Qualifications

· Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

· At least 3 years of experience in hardware and software support.

· Knowledge of Windows/Linux Operating Systems.

· Knowledge of Microsoft Office / Office 365.

· Strong troubleshooting, communication, and customer service skills.