IT TECHNICIAN

Key responsibilities

• Provide technical support to users for hardware, software and network issue.

• Install, configure, and maintain computer system, printers and other IT equipment.

• Troubleshoot system errors, connectivity issue, and application problems.

• Perform regular system maintenance, updates, backups and preventive maintenance.

• Respond to and document IT support requests, maintaining accurate records of issues and resolutions.

• Monitor IT systems and ensure security, date integrity, and performance.

• Assist with data backup and disaster recovery procedures to protect company information

• Assist in setting up new users, email accounts and access permission required.

• Maintain compliance with IT security policies and procedures across the organisation

What we're looking for

• Diploma or Degree in IT, Computer Science, or a related field.

• Knowledge of computer hardware, operating systems (Windows, macOS), and common software applications

• Basic networking and network troubleshooting skills.

• Excellent problem-solving skills with the ability to diagnose and resolve technical issues systematically

• Strong communication skills with the ability to explain technical concepts to users

• Patience, professionalism, and a customer-service-oriented approach

• Ability to work independently

BENEFIT

• EPF, SOCSO, EIS

• Bonus

• Dental / Optical allowances

• 5 Days working

Apply now

Please submit your Resume, and any relevant certifications to apply for this exciting opportunity with FENZY INDUSTRIAL SUPPLIES SDN BHD.