IT Technician / IT Support
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Summary
A temporary (1-3 month) on-site IT support role in Tipton, UK. The technician provides day-to-day 1st/2nd-line support to users, handles a broad range of technical queries, and sets up IT equipment and system access for new starters. Epicor experience is a plus.
Salary: £? - ? per year
Requirements:- Previous experience in a hands-on IT support, IT Technician, Desktop Support, or 1st/2nd Line Support position
- Comfortable handling a broad range of day-to-day technical queries
- Experience setting up IT equipment and system access for new starters
- Epicor experience is highly advantageous
- Available to start at relatively short notice and commit to an assignment expected to last 1 to 3 months
- Provide day-to-day IT support to users through our internal helpdesk
- Diagnose and resolve hardware, software, and business systems issues
- Set up new starters, including PCs or laptops, email, user accounts, and system access
- Install and configure hardware and software
- Support users with our ERP system and complete routine ERP-related tasks
- Assist with maintaining network infrastructure
- Troubleshoot connectivity and general IT infrastructure issues
- Provide technical support to external entities where required
- Manage queries through to resolution and escalate them where appropriate
- ERP
- Hardware
- Support
- Network
More:
We are recruiting an IT Technician / IT Support professional to join an established business as part of its internal IT function. This is a hands-on, on-site temporary role supporting users across the business with hardware, software, systems, and infrastructure queries. The initial assignment is expected to last 1 to 3 months, with compensation of £30,000–£35,000 per annum equivalent.
last updated 41 week of 2026