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SoCode Limited

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IT Technician

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Summary

IT Technician at a Managed Service Provider in Cambridge, recruited via SoCode: providing 2nd line technical support, working tickets, and resolving client incidents. Day to day centers on Microsoft 365 administration/troubleshooting and Windows Server to keep clients' IT running smoothly.

Salary: £35,000 - 36,000 per year

Requirements:
  • We are seeking experienced IT Technicians with MSP or busy service desk expertise.
  • We require strong problem-solving skills and a passion for client satisfaction.
  • We are looking for candidates with experience in 365 administration, 365 troubleshooting, Windows Server, and 2nd line support.
  • We require candidates to be UK residents based in the local area and within commuting distance of Cambridge, UK.
Responsibilities:
  • We provide technical support, troubleshoot issues, and resolve client incidents.
  • We administer Microsoft 365 and handle related troubleshooting.
  • We pick up and work tickets as part of the support team.
  • We support IT infrastructure and help ensure smooth day-to-day IT operations for our clients.
Technologies:
  • Support
  • Microsoft 365
  • Windows
  • Office 365

More:

We are representing a long-standing client that is a dynamic Managed Service Provider and an expanding team with a fantastic working environment. They have won awards for client and employee development and are growing significantly. The role is based in Cambridge, UK, and is intended for candidates who can commute locally.

last updated 42 week of 2026

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