IT Technician
Posted
Summary
IT Technician at Supreme Rice in Crowley, LA who runs the day-to-day IT department: managing networks and databases, writing and maintaining software, installing hardware, securing data, and training non-technical staff on business systems.
Design, operate and maintain technology products. Duties include network management, software development and database administration, provide technical support, train non-technical workers on the business's information systems. Design systems and assess the effectiveness of technology resources already in use or new systems that are being implemented. Determine the practicality of changes and modification of systems.
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Manage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors
- Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use
- Manage and oversee departmental quotas
- Write, edit, maintain, and test computer software. Improve and maintain the working order of existing software.