IT technician

Salary: ฿25,000 – ฿30,000 per month

1. Education and professional background:

• IT related majors

• Newly graduated IT majors are also welcome, without the need for relevant work experience

2. Work experience:

• Having IT related work experience is sufficient

• Prioritize personnel with hardware experience

3. Technical capability requirements:

• Familiar with component replacement

• Master the basic operations of Linux

4. Job responsibilities:

• Coordinating with team members in order to identify issues, resolve tickets and troubleshoot faulty devices.

• Onsite support device (server) maintenance job for clients like Alibaba, Bytedance, Mega, BIGO and etc.

• Occasionally participate in the implementation of project onsite, including installation, cabling, switch configuration, acceptance test etc.

• Coordinate with vendors and support team on project technical problem resolution and implementation issues.

• Participate in preparing necessary documents in advance, including configuration scripts, cable connection table, and project/service acceptance report.

• Daily, weekly, monthly and quarterly report or customer level report when it is required.

• Handling parts inwards and outwards of the warehouse.

• Manage warehouse inventory accordingly and conduct stock checks upon request, supporting parts delivery to the data centre.

5. Other instructions:

• Fresh graduates do not need work experience when applying, IT professional background is sufficient

• Priority will be given to those with hardware related experience for employment