IT trainer ( BFSI , Retail , BPO & MS office )
Job Description (JD)
Position
Title
Trainer – BPO/BFSI/Retail
Location
Multiple Districts (Within Assigned State)
Reporting
To
Training Coordinator
Role
Overview
The Trainer
will be responsible for delivering training in BFSI, BPO, and Retail domains along
with soft skills sessions, while actively supporting student mobilisation,
engagement, and placement activities. The role requires strong on-ground
presence, industry linkage, and a target-oriented approach to ensure successful
enrolment and placement outcomes.
Qualification
& Experience
- Any Bachelor’s degree /
preferable commerce (B.Com) or related field
- 1–3 years of experience in
training, teaching, or skill development programs
- Experience in student
mobilisation and community outreach preferred
- Exposure to government or
CSR-funded projects is an added advantage
Key
Skills Required
- Strong domain knowledge in BFSI,
BPO, or Retail
- Excellent communication,
presentation, and interpersonal skills
- Ability to deliver technical and
soft skills training (communication, interview readiness)
- Basic computer proficiency (MS
Office, digital tools)
- Strong coordination,
documentation, and reporting skills
- Good organizational and time
management abilities
- Willingness to travel and
relocate as required
Key
Responsibilities
Training
Delivery
- Deliver structured training
sessions aligned with curriculum (BFSI/BPO/Retail)
- Facilitate interactive and
engaging learning experiences
Student
Engagement & Retention
- Monitor attendance, assess
performance, and support student development
- Ensure course completion through
continuous mentoring and follow-ups
Mobilization
& Admissions
- Conduct field visits, awareness
drives, and community outreach activities
- Support student enrolment and
participation
Program
Coordination & Reporting
- Maintain training records,
attendance, and progress reports
- Collaborate with internal teams
for smooth program execution
Field
Coordination & Reporting
- Manage district-level
activities, stakeholder engagement, and MIS reporting
Additional
Responsibilities
- Support program operations,
events, and continuous improvement initiatives