IT User Support Specialist/IT Support Analyst
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Summary
Permanent, on-site IT support role at a law firm in the City of London: the specialist handles user support requests via email, phone, and in person as part of the London IT Service, resolving issues promptly and escalating unresolved problems to the London IT Manager.
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties: * Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service; * Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or tea…