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IT Workplace Engineer

Open 52d

Job Description & Summary

The Opportunity

You are part of PwC IT endpoint management team. Together with your team you are responsible for all IT end-user und IT endpoint related topics.

In this role you support projects as SME, train our IT Service Desk and solve incidents- and problems in the IT endpoint area. Further you take over accountability for parts of services and smaller IT services.

What you will be doing

  • Together with your team, you run, maintain and develop our IT endpoint fleet

  • You provide 2nd level support to our end-users

  • You provide trainings to our 1st level support and create knowledge base articles

  • You develop solutions to optimize our endpoint fleet

  • You participate in projects and act as SME’s for several workplace related topics

  • You ensure a state-of-the-art software and patch level for our laptops

  • You create software packages and deliver them to our users

  • You execute vulnerability management initiatives to keep our endpoint fleet secure

  • You execute hygiene tasks to maintain a lean endpoint environment

  • You take over responsibility for an IT Service or IT Service Components

What we need from you

  • You hold a Bachelor degree in Business Administration or Computer Science

  • You have at least 3 years experience working in endpoint management with focus on Windows and iOS endpoints.

  • You have at least 3 years experience on Microsoft Intune (MEM) or similar modern endpoint management platforms.

  • You have 3 years experience working with PowerShell

  • You have 1 year experience with Microsoft 365 Cloud PC environment or similar

  • You have 1 year experience with working in Microsoft Entra Directory (Azure Active Directory)

  • Microsoft Endpoint Administrator Associate (MD-102)

  • Azure Fundamentals (AZ-900)

  • Microsoft 365 Fundamentals (MS-900)

  • PowerShell proficient

  • You are fluent (written and spoken) in English.

  • You have excellent communication and interpersonal skills.

  • You have a strong positive, service-oriented attitude and team-working ability.

What is nice to have:

  • You have experience managing a Microsoft 365 Platform

  • ITILv4/v5 Foundation


#LI-BS1 #LI-Hybrid

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