IT-Workplace & Infrastructure

Manager IT Workplace & Infrastructure

Company: Payswiff Technologies
Job Location: Hyderabad
Work Mode: Work From Office (WFO)
Experience: 8–12 Years
Employment Type: Full-Time
Department: IT Infrastructure & Operations

Job Summary

Payswiff Technologies is looking for an experienced Manager – IT Workplace & Infrastructure to manage and strengthen its corporate IT infrastructure, workplace technology, network security, endpoint protection, and IT operations.

The ideal candidate should have strong hands-on experience in Active Directory, Firewall, VPN, LAN/Wi-Fi, Network Segmentation, Endpoint Security (EDR/Antivirus), DLP, IT Asset Management, and Identity & Access Management (IAM).

The role involves ensuring secure, reliable, and efficient IT operations while leading infrastructure support teams, managing vendors, and implementing IT policies and security controls.

Key Responsibilities

1. IT Infrastructure & Network Management

• Manage corporate LAN, Wi-Fi, routers, switches, network connectivity, and office IT infrastructure.
• Administer firewalls, security rules, access policies, and VPN connectivity.
• Implement network segmentation, VLANs, access controls, and network isolation.
• Monitor network performance, availability, and security.

2. Identity & Access Management

• Manage Active Directory, user accounts, groups, permissions, and Group Policy Objects (GPOs).
• Manage employee onboarding, role changes, and offboarding processes.
• Ensure timely access provisioning, modification, and revocation.
• Conduct periodic access reviews and enforce access control policies.

3. Endpoint Security & Data Protection

• Manage Antivirus, Endpoint Detection & Response (EDR), and Data Loss Prevention (DLP) solutions.
• Implement endpoint security policies and device compliance standards.
• Monitor endpoint protection and coordinate security incident remediation.
• Ensure laptops and desktops comply with organizational security requirements.

4. IT Asset & Workplace Management

• Manage the complete IT asset lifecycle, including procurement, allocation, inventory, maintenance, audits, and recovery.
• Manage laptops, desktops, printers, peripherals, biometric systems, and shared workplace devices.
• Maintain accurate IT asset inventory and ensure asset recovery during employee exits.

5. IT Operations & Team Management

• Develop and maintain IT policies, SOPs, and infrastructure documentation.
• Lead IT support and infrastructure teams and manage escalated technical issues.
• Manage IT vendors, service levels, and infrastructure-related projects.
• Support internal and external audits, risk assessments, and compliance requirements.
• Drive continuous improvement in IT service delivery and operational efficiency.

Required Skills & Experience

• 8–12 years of experience in IT Infrastructure, Workplace Technology, Network Administration, and IT Operations.
• Strong hands-on experience in Active Directory, Group Policy, and Identity & Access Management.
• Good knowledge of Firewall administration, VPN, LAN/Wi-Fi, Routers, Switches, VLANs, and Network Segmentation.
• Experience managing Antivirus, EDR, DLP, and Endpoint Security solutions.
• Experience in IT Asset Lifecycle Management and employee onboarding/offboarding processes.
• Strong understanding of network security, access controls, IT governance, and security policies.
• Experience in team handling, vendor management, stakeholder coordination, and IT service delivery.
• Excellent troubleshooting, communication, and leadership skills.

Preferred Candidate Profile

• Experience managing corporate IT infrastructure in a mid-sized or large organization.
• Ability to handle both strategic IT infrastructure management and hands-on technical escalations.
• Strong ownership of IT security, workplace technology, and infrastructure operations.

Key Skills

IT Infrastructure Management, IT Workplace Management, Active Directory, Group Policy, Firewall Administration, VPN, LAN, WAN, Wi-Fi, Networking, VLAN, Network Segmentation, Endpoint Security, EDR, Antivirus, DLP, IAM, IT Asset Management, IT Operations, Network Security, Vendor Management, Team Management, IT Governance, ITIL.