Italian Help Desk Specialist - Lisbon
Summary
Customer Specialist providing Italian-language help desk support for a global home appliances company in Lisbon: welcoming customers, providing product information and solutions, and adding sales where suitable. Requires fluent Italian (C1+) and advanced English; paid training and relocation support for candidates from abroad.
Are you passionate about Customer Service? Do you have exceptional communication skills in Italian? This is your chance to kickstart or elevate your career by working as a Customer Specialist for one of the most Home Appliances renowned global companies in Lisbon!
What Youll Do:
- Enable the creation of more innovative products for food preparation, preservation and cleaning.
- Giving customer a friendly reception according to quality guidelines.
- Providing consumer with most appropriate information and correct solution
- Adding sales whenever possible, suiting the customer needs.
What Were Looking For:
- Fluency in Italian (C1 level or above) and advance in English.
- Excellent communication and interpersonal skills.
- Prior experience in customer support is a plus but not mandatory.
- Strong problem-solving abilities and attention to detail.
What We Offer:
- Competitive Salary: Includes a base salary, two additional annual bonuses, and performance incentives.
- Benefits: Meal allowance, healthcare coverage, transportation bonus, and exclusive discounts.
- Comprehensive Training: Provided by certified instructors to set you up for success.
- Career Development: Opportunities for professional growth within the company.
- Relocation package (abroad candidates): Flight + Acommodation up to 12 months
We're looking for candidates who can start immediately, so dont wait to apply!
Join a dynamic and supportive team, where innovation meets opportunity. If youre ready to take your career to the next level, wed love to hear from you!