ITOM Architect
Posted Updated
Summary
An architect-level ServiceNow ITOM role: the person designs, implements, and optimizes ServiceNow IT Operations Management solutions (CMDB, Discovery, Service Mapping, Event Management, Cloud Discovery), gathering requirements from business stakeholders and working with infrastructure teams and developers to improve IT operations delivery.
We are seeking an experienced ServiceNow ITOM Business Analyst to support the design, implementation, and optimization of ServiceNow IT Operations Management (ITOM) solutions. The ideal candidate will work closely with business stakeholders, infrastructure teams, solution architects, and developers to gather requirements, improve IT operational processes, and ensure successful delivery of CMDB, Discovery, Service Mapping, Event Management, and Cloud Discovery initiatives. This role requires a s…