ITOM Solution Architect
Summary
The ITOM Solution Architect provides technical leadership for IT Operations Management implementations, focusing on data integrity, CI group management, and remediation of configuration data issues.
About the Role The ITOM Solution Architect will provide technical leadership to project consultants and customer system administrators, ensuring the successful implementation and management of IT Operations Management solutions. Responsibilities Data Clean-up Refine Technical Service Offerings and Dynamic CI Group support/change/managed by assignments Establish duplicate identification rules and remediation templates for priority CI classes Remediate Computer CI data flapping through IRE rule a…