ITSM Analyst with Security Clearance

Job Overview Job Title: ITSM Analyst Location: Joint Base Andrews, Maryland Job Responsibilities Trace Systems is seeking an ITSM Analyst to provide oversight and expertise for EACN service-management configuration, processes, reporting, training, and sustainment at Joint Base Andrews. The analyst will use ServiceNow to strengthen incident, change, knowledge, asset, and configuration-management workflows. The project associated with this position is currently in the proposal stage. * Provide IT…