ITSM Specialist - Problem Coordinator

Are you an experienced ITIL professional with a passion for driving service improvement and resolving complex IT challenges? Join NEC Australia as a Problem Coordinator – ITSM Specialist, where you'll play a pivotal role in identifying root causes, preventing recurring incidents, and enhancing service outcomes across a complex, multi-vendor environment. Working within our Delivery Support Services team, you'll collaborate with service managers, technical experts, and customer stakeholders to de…