ITSM Tools Analyst
Summary
Maintains IT asset, software, and configuration databases to ensure compliance and reliability for federal IT/OT systems.
Description & Requirements Maximus is currently seeking a ITSM Tools Analyst. The ITSM Tools Analyst will support IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) operations in support of the contract. This role directly supports IT/OT service reliability, compliance, and continuous service improvement across the enterprise. Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and pu…