IVR Support Engineer

Location: Remote Duration: 3 months contract Summary: This is a 3month short term assignment on NICE opportunity. The resource have to be experienced and should be able to handled work without any handholding. This will include NICE defects to be resolved, script change, update and development, Enhancement will not be part of this scope. Below was the info on managed service requirement NICE platform support and workflow changes Ongoing operational support Defect management Enhancement requests…