Jamba|Team Member

A Team Member is responsible for delivering an excellent guest experience while preparing and serving the store's products to brand standard. Team Members are the face of the store — they take orders, make products, and make sure every guest leaves happy. They are responsible for maintaining a clean, safe, and welcoming environment and for supporting the team so shifts run smoothly.

Typical duties include:

• Greeting guests warmly, taking accurate orders, and providing fast, friendly service on every transaction.
• Preparing and serving food and beverages to brand recipe, portioning, and presentation standards.
• Operating the point-of-sale (POS) system, handling cash and card payments accurately, and following proper cash-handling procedures.
• Keeping the store clean and sanitary throughout the shift — work stations, dining/counter areas, restrooms, and equipment — not just at closing.
• Following all food safety and handling standards, including proper storage, temperature, and hygiene practices.
• Restocking product, supplies, and ingredients as needed and helping with deliveries and inventory when asked.
• Fulfilling in-store, delivery, and catering orders (DoorDash, Grubhub, Uber Eats, ezCater) accurately and on time.
• Working as part of the team to keep the floor moving during rushes and supporting fellow Team Members and Shift Managers.
• Following all store policies, including the greeting protocol, idle-time expectations, and uniform/appearance standards.