January Assistant Manager

Southall Farm & Inn is a premier destination bringing nature, produce and people together in a powerful and unique way.

The January Assistant Manager supports the General Manager in overseeing daily operations of January. This role is responsible for delivering elevated, Forbes-level service, while leading service execution, team development, and operational excellence across all meal periods, including Brunch and Tea programs.

Responsibilities

• Support daily restaurant operations while upholding Forbes service standards and Southall brand expectations
• Oversee execution of Brunch and Tea programs, ensuring refined service flow, presentation, and guest experience
• Actively coach and hold team members accountable to Forbes service principles, including anticipatory service and attention to detail
• Assist in training, scheduling, and development of front-of-house team members
• Lead service execution with a focus on consistency, pacing, and luxury hospitality standards
• Partner with culinary and beverage teams to ensure menu knowledge and service alignment across all offerings
• Uphold Southall Operating Criteria, safety standards, and compliance requirements
• Support labor management, scheduling, and operational reporting
• Manage guest feedback and service recovery with professionalism and discretion
• Serve as Manager on Duty and act as General Manager in their absence
• Perform additional duties and projects as assigned by Southall leadership