Japanese-Speaking Project Manager

Sales Support & Customer Coordination
【Job Description】
We are seeking a Japanese-speaking Project Manager to support our Sales and Business Development team, with a primary focus on Japanese customers and partners.
This position will act as the main coordination point between Japanese customers, the Sales team, and internal technical and operational departments. The role will participate from the initial customer engagement stage, support Japanese communication and translation, and coordinate project execution after customer requirements or purchase orders are received.
The objective is to ensure customer requirements, project timelines, deliverables, and internal action items are clearly communicated and consistently followed through.

【Key Responsibilities】

• Serve as a primary day-to-day contact for Japanese customers and partners.
• Participate in customer meetings and provide Japanese interpretation and translation.
• Prepare and coordinate Japanese-language emails, meeting minutes, presentations, proposals, NDA-related communication, and customer follow-up.
• Support Sales during customer introductions, meetings, exhibitions, facility visits, and technical discussions.
• Coordinate Japanese customer projects from initial engagement through project execution.
• Track project timelines, customer requirements, deliverables, and internal action items.
• Follow up with engineering, manufacturing, quality, and other departments on project progress and outstanding items.
• Organize and lead internal project coordination meetings.
• Maintain project trackers and provide regular status updates to Sales and management.
• Follow up with customers for specifications, documents, decisions, approvals, and other required information.
• Proactively communicate project progress and outstanding issues with customers.
• Collect technical and commercial information required by Sales for quotation preparation.
• Maintain customer and opportunity information in CRM or internal tracking systems.
• Support Japanese customer visits and conduct company introductions and facility tours after appropriate training.
• Identify potential follow-on business opportunities and communicate them to the Sales team.
• Travel to Japan and other locations as required based on customer and project needs.

【Requirements】

• Native-level Japanese communication ability.
• Strong understanding of Japanese business etiquette and professional communication.
• Ability to communicate effectively in either English or Chinese with internal teams.
• Strong organizational and project coordination skills.
• Strong customer communication and interpersonal skills.
• Able to manage multiple projects and priorities simultaneously.
• Detail-oriented and reliable in following up on actions and deadlines.
• Diplomatic when coordinating between customers and internal departments.
• Able to work effectively under schedule pressure.
• Willing to travel internationally and domestically as required.

【Preferred Qualifications】

• 3+ years of professional experience.
• Previous experience in project management, project coordination, account management, sales support, or other customer-facing roles.
• Engineering or other technical educational background preferred.
• Experience in technical, industrial, manufacturing, aerospace, automotive, energy, or related engineering sectors is an advantage.
• Experience coordinating between customers and engineering or manufacturing teams.
• Familiarity with technical specifications, drawings, manufacturing processes, testing requirements, or engineering documentation.
• Experience using CRM or project-management tools.

【Role Responsibilities and Authority】
The Project Manager will be responsible for project coordination, customer communication, internal follow-up, and project-status visibility.