Japanese Speaking Service Delivery Manager – Microsoft Cloud (New York City Metropolitan Area)

Our client, IT Department of a Japanese Trading company is seeking Service Delivery Manager – Microsoft Cloud in their NY office. Industry: IT Position: Service Delivery Manager – Microsoft Cloud Location: New York, NY Salary: 140-150k base benefit packages Key Responsibilities Oversee end-to-end managed service delivery for Microsoft Entra ID, Microsoft 365, and Intune. Manage customer relationships, service reviews, SLA/KPI reporting, and escalations. Coordinate incident, problem, and change…